ROLE: STREET VENDOR · SVCxxxxxxROLE: FARMER · FARxxxxxx

Street Vendor & Farmer Agreement

Effective: 01 July 2026 · Last updated: 22 July 2026

This Agreement is entered into between RBUY Marketing Private Limited (operating as ROOPAY SHOPPE™, “the Platform”) and you (“the Vendor”). It applies to both Street Vendors (SVCxxxxxx) and Farmers (FARxxxxxx). By activating either role, you confirm that you have read, understood, and agree to be bound by all terms below.

🌱 Anna's Core Mission — Farmers & Street Vendors

ROOPAY SHOPPE™ was founded on the belief that “No one should die without food in this world.” The Farmer and Street Vendor roles exist to eliminate middlemen and connect producers directly with consumers — so that farmers earn more, buyers pay less, and fresh food reaches every home. This Platform is your digital market stall. We are here to help you, not exploit you.

1. Eligibility & Role

›The Street Vendor (SVC) role is for individuals selling local goods, handmade products, street food, local services, skilled labour, or any lawful small-scale trade from a fixed or mobile location.

›The Farmer (FAR) role is for individuals or small farming groups selling fresh vegetables, fruits, grains, dairy, poultry, or any agricultural produce directly to consumers — with zero middlemen.

›You must be at least 18 years of age and legally eligible to conduct commercial activity under Indian law.

›Your role remains active for 365 days from activation and must be renewed annually.

›Both roles are designed for small-scale, grassroots commerce. Large-scale commercial entities should use the Seller (RSC) or Manufacturer (RMC) role instead.

2. KYC Requirements

Minimum KYC verification is required before you can list products or accept payments. Required documents:

AADHAARAadhaar card — verified instantly via OTP to your Aadhaar-linked mobile number. No physical scan needed.

BANKBank account number and IFSC code for settlement — must be in your name.

GST registration is NOT required for Street Vendors or Farmers. You can sell without GST as long as your annual turnover is below the GST threshold (Rs. 40 lakh for goods / Rs. 20 lakh for services) or your goods are exempt under GST law (e.g. fresh unprocessed agricultural produce).

All submitted documents are encrypted using AES-256 and stored securely. Falsification of KYC documents is a criminal offence and will result in immediate account termination.

3. What You Can Sell

Street Vendors (SVC) may list:

›Handmade, locally produced, or small-batch goods.

›Local food items (packaged, sealed, hygienic, compliant with FSSAI rules where applicable).

›Skilled services — mason, electrician, plumber, mechanic, cleaner, carpenter, cook, driver, and all skilled labour (Biller Category 21).

›Any lawful product or service sold by street traders under Indian law.

Farmers (FAR) may list:

›Fresh vegetables, fruits, grains, pulses, dairy products, eggs, poultry, and any raw agricultural produce.

›Minimally processed farm goods (dried, cleaned, sorted — but not manufactured or packaged for resale).

›Seasonal produce with accurate availability and quantity.

Neither role may list:

›Counterfeit, stolen, illegal, controlled, or hazardous items.

›Products that require a Seller (RSC) or Manufacturer (RMC) licence (e.g. branded manufactured goods, medicines, alcohol).

4. Platform Service Charge — 5%

The Platform levies a 5% service charge on you for every successfully completed order. This is deducted from your settlement. The split:

1%To your own BW Available + BW Spendings.

1%To your assigned Marketing Executive (ME) Wallet + ME BW Spendings.

3%To the Admin Share Wallet (Platform revenue pool).

Charge slab: Rs. 1–95 = Rs. 5 flat; Rs. 96–190 = Rs. 10; every additional Rs. 95 adds Rs. 5.

This 5% charge is the Platform's only income from your sales. We do not add any hidden fees, listing fees, or subscription charges.

5. Order Fulfilment & Delivery

3 DAYSYou must confirm or reject a new order within 3 days (72 hours) of placement. Failure to respond results in automatic cancellation and full refund to the buyer.

48 HRSAfter confirming, pack and hand over the product to the delivery partner within 48 hours. For Farmers: fresh produce must be handed over same-day or next-day for quality assurance.

QUALITYProducts must be in the condition listed. Farmers must ensure produce is fresh, clean, and accurately weighed. Sending damaged, stale, or incorrect produce will result in negative reviews, returns, and possible account suspension.

25 HRSYour payment is released automatically 25 hours after delivery confirmation, provided the buyer has not raised a return request.

LOCALIf you are a local vendor delivering personally (e.g. street food, local service), you may mark the order as delivered manually through the app.

6. Shipping & Delivery Cost

COSTShipping cost is borne by the Vendor. The Platform deducts actual courier cost from your settlement. For Farmers delivering fresh produce, it is strongly recommended to use the Platform's local delivery partners to minimise damage and cost.

CODCash on Delivery (COD) orders use a Platform-generated secure QR code for payment collection at doorstep. Do not accept cash outside this system.

7. Returns & Refunds

7 DAYSBuyers may raise a return request within 7 days of delivery.

FRESHFor fresh agricultural produce, return requests due to quality issues must be raised within 24 hours of delivery with photo evidence. The Platform will adjudicate fairly.

PROPOSEYou may propose an alternative — partial refund, replacement, or exchange. The buyer may accept or counter-propose within the Platform's dispute flow.

REFUNDOn an agreed and completed return, the buyer receives a full refund to their Roopay Wallet. The order amount is debited from your wallet.

ADMINAdmin may intervene in unresolved disputes after 72 hours. Admin's decision is final.

8. Wallet & Withdrawals

›Your earnings accumulate in your Vendor Wallet after deduction of the 5% platform charge and applicable TDS.

›One-withdrawal rule: Only one active withdrawal at a time. You must wait for the previous withdrawal to be credited before raising a new one.

›Withdrawals require Aadhaar + Bank KYC verification. Unverified accounts cannot withdraw.

›Settlement target: 2–5 business days from withdrawal request.

9. BW (Business Wallet) Position

›Every completed order contributes to your BW Spendings, which earns you a position in the Platform's share distribution system.

›The 1% from your 5% charge is credited to your BW Available, giving you passive income every hour from the Admin Share pool — even when you are not actively selling.

›The more you sell, the stronger your BW position and the more you earn from share distribution.

10. Tax Obligations

TDS — Section 194O

The Company deducts TDS at 0.1% of gross sales above Rs. 5,00,000 annually under Section 194O using TAN MRIR02476F. Vendors without PAN pay TDS at 5%. Providing your PAN protects you from the higher rate.

GST — Fresh Agricultural Produce

Fresh, unprocessed agricultural produce (vegetables, fruits, grains, milk) sold by Farmers is exempt from GST under Schedule I of the GST Act. No TCS is collected on GST-exempt categories.

GST — Street Vendors

Street Vendors with annual turnover below the GST threshold are not required to register for GST. If your turnover exceeds the threshold, you must register and comply independently. The Platform will assist with monthly transaction statements.

11. Prohibited Conduct

›Conducting sales outside the Platform to avoid the 5% service charge.

›Misrepresenting the weight, quality, or freshness of produce (especially for Farmers).

›Creating fake orders or fake buyer accounts.

›Sharing your login credentials or SVC/FAR ID with third parties.

›Using the Platform for any illegal trade or financial activity.

12. Account Suspension & Termination

›The Platform may suspend or terminate your account immediately for breach of this Agreement, repeated poor fulfilment, or sustained low quality ratings.

›You may voluntarily deactivate your role at any time. Outstanding orders must be fulfilled first.

›Your wallet balance remains accessible for 90 days after role expiry or deactivation.

13. Governing Law & Dispute Resolution

›This Agreement is governed by the laws of the Republic of India.

›Disputes shall first be raised through the Platform's internal resolution mechanism.

›Unresolved disputes are subject to the jurisdiction of competent courts in Tamil Nadu, India.

Declaration

By activating the Street Vendor (SVC) or Farmer (FAR) role on ROOPAY SHOPPE™, you confirm that you have read and understood this Agreement in full, and that you agree to be legally bound by its terms.

RBUY Marketing Private Limited

CIN: U51909TN2018PTC123874 · PAN: AAJCR0650F · GST: 33AAJCR0650F1ZP · TAN: MRIR02476F · UAN: TN32D0015605

2/716-8 VOC Nagar, Soolakkaraimedu, Tamil Nadu — 626003, India

support@roopayshoppe.com · 0091-9952411895 · www.roopayshoppe.com